Privacy Policy

This Privacy Policy describes how Riverside Melts Art ("we," "us," or "our") collects, uses, and discloses your personal information when you visit riversidemelts.com (the "Site") or communicate with us regarding our products and services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we handle your information.

How We Collect and Use Your Personal Information

We collect personal information in several ways depending on how you interact with us.

Information You Provide Directly

• Contact details: name, address, phone number, and email address
• Order information: billing address, shipping address, and payment confirmation
• Account information: username, password, and security questions
• Customer support: information you provide when contacting us for help

Information Collected Automatically

When you visit the Site, we automatically collect certain information about your device, including your browser type, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages you view, the links you click, and how you interact with the Site. We refer to this as "Usage Data." We collect Usage Data using cookies and similar tracking technologies.

Information from Third Parties

We may receive information about you from third parties, including service providers like Shopify, payment processors, and third parties that use online tracking technologies.

How We Use Your Information

• Providing and fulfilling your orders
• Marketing and promotional communications
• Security and fraud prevention
• Customer support and service improvement

Cookies

We use cookies and similar technologies to power the Site, run analytics, and improve our services. Cookies are small data files placed on your device. You can adjust your browser settings to refuse cookies, though doing so may limit some functionality of the Site.

How We Disclose Personal Information

We may share your personal information with vendors and service providers who assist us in operating the Site and fulfilling orders, business partners, affiliates, and as required by applicable law or legal process.

Children's Data

Our services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, delete, correct, obtain portability of, restrict the processing of, or withdraw consent for the use of your personal information. To exercise any of these rights, please contact us using the information below.